What's that sound?! Why won't my mixer change speeds? Let's find out! When not combined with another Service, a Diagnostic evaluation is available to troubleshoot issues with your mixer at a fixed rate $50 for the first hour and $35 for each additional hour.
My goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let me know and I'll do my best to work with you to make it right. In general, if the item is damaged or mis-represented, I'll make it 100% right. If the customer simply wishes to return the item, then return shipping is not offered and a 25% restocking fee applies.
Most repairs are completed within 5-7 business days, depending on the complexity and parts availability.
In order to protect the mixers, I use about $25 in packing materials and my shipping cost is $30-$45 depending on location.
Absolutely! I offer a one-year warranty and stand 100% behind my products and work. Please see the Warranty page for more details.
A Certified Mixer is fully inspected, cleaned, and repaired using only brand new OEM parts. Please see Certified Mixers for more detail.
I strive to purchase only Made in USA products, even down to zip ties and boxes. Support American Manufacturing!
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